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Senior Hospitality Manager

Role: Senior Hospitality Manager

About Us 

Tap Social is a craft brewery and hospitality social enterprise based in Oxfordshire. We create training and employment opportunities for ex-offenders by brewing criminally good beer and creating exciting and welcoming community spaces and hospitality venues. We are now seeking to expand our management teams at our hospitality venues. 

Role Description

We are looking for an enthusiastic, hard working and reliable person to join our front of house team as a senior manager. The perfect candidate for this role will be someone who can confidently lead our FOH team across all customer facing areas. Skills across floor, bar service, waiting tables, and communicating efficiently with customers are essential. 

We are looking for a bright and friendly candidate who has experience training new members of staff and working in a busy and fast-moving environment, and someone enjoys working in a busy venue and wants to develop the venue. 

Suitable candidates should have at least 3 years of experience in a similar role and must have a proactive and friendly nature. A demonstrable interest in food and drink, a willingness to learn and ability to work as part of a team is essential. 

Main Responsibilities

  • Managing rotas and forecasting for the week ahead
  • Focusing on GP while driving sales to the venue
  • Developing and introducing new events to the venue
  • Leading the team on shifts
  • Managing bookings system
  • Managing private hire events
  • Supporting training and staff development
  • Working in coffee, bar and food service role
  • Retain information about the menus and be able to talk confidently about them with customers
  • Treat all customers in a helpful and friendly manner and assist them with their requests
  • What We Offer

    • £35,000 per annum + commission, plus tips via TRONC
    • 25% discount across all Tap Social venues
    • Staff meal for those on double shifts
    • Inclusive and fun atmosphere
    • Lots of opportunity for personal progression and learning
    • Opportunity to be part of one of Oxford’s most progressive companies 

    How To Apply

    Please send a CV and cover letter to 

    At our venues, we want to build an energetic, hard-working and socially responsible team. Let us know how you can demonstrate those qualities and why you’d like to work for Tap Social in your cover letter. We look forward to hearing from you!

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